Dr. Fornell is The Donald C. Cook Distinguished Emeritus Professor at the Stephen M. Ross School of Business, University of Michigan. Dr. Fornell founded the American Customer Satisfaction Index (ACSI)—a monthly economic indicator of the quality of economic output. Dr. Fornell is the author of several books and hundreds of articles examining customer satisfaction and consumer behavior. According to the International Journal of Research in Marketing, Dr. Fornell is the author of 3 of the 20 most influential papers in marketing science published in leading academic marketing journals (and 5 of the top 50) over a 20-year period. Dr. Fornell’s seminal book, The Satisfied Customer, is a must-read blueprint for understanding the value of customer satisfaction in modern business practice. In addition to ACSI and Exponential ETFs, Dr. Fornell has founded several companies, including CFI Group, Detroit Vineyards, and ForeSee Results. He is the world’s leading authority on customer satisfaction, its measurement and analysis, and regularly appears in broadcast and print media.

Eric Kelly is a Portfolio Manager at Exponential ETFs, where he manages trading and reporting responsibilities relating to all Exponential ETF strategies. Prior to joining the firm, Mr. Kelly was an Associate Director with Institutional Investment Consulting (IIC) serving as the lead investment analyst on over $10 billion worth of Treasury and Retirement assets. Prior to IIC, Eric served as an analyst and trader at Merrill Lynch and in the hedge fund industry, operating within the equities, options, futures, and bond markets. Mr. Kelly attended the University of Michigan Dearborn where he received degrees in Finance and Accounting, with a minor in International Economics. He is a candidate in the Chartered Financial Analyst Program.

Christina Stage is the Project Manager for Exponential ETFs. In this role she works closely with the distribution team to develop and execute strategic marketing projects for Exponential ETFs. Mrs. Stage is also responsible for maintaining and managing the personnel and operational infrastructure for The American Customer Satisfaction Index and Exponential ETFs. Prior to coming to Exponential ETFs in 2015 Mrs. Stage worked in Market Research at ForeSee Results. Mrs. Stage earned her degree Michigan State University and holds a professional certificate in Human Resources Management through MSU.

John Cattier is the Chief Financial Officer and Chief Compliance Officer of Exponential ETFs. He has 30 years of experience as a financial and operating executive in public, private and non-profit enterprises. Previously, he was the Chief Financial Officer of the Industrial Technology Institute, Chief Financial Officer of Medasys, Inc and the Directeur Financier et Adminstratif at Chamebel Afrique et Socoma Industries in Abidjan (1980-1983).

Qiao Duan is a Portfolio Manager at Exponential ETFs, where she manages research and analysis relating to all Exponential ETF strategies. Ms. Duan graduated with a B.S. in Applied Mathematics from Xiamen University in China’s Fujian province, where she attended through the prestigious National Scholarship, placing her in the top 0.2% of students in China for eligibility. In 2012, she achieved second place in the world famous National Chinese Mathematical Modeling Competition (CUMCM), out of 30,000 qualified entrants. Ms. Duan graduated in 2016 from the Quantitative Finance and Risk Management Program at the University of Michigan, where she won the Quantitative Program Merit Scholarship, and maintained a 4.0 GPA. Ms. Duan was featured in the October 2017 University of Michigan Alumni Magazine where she was dubbed “The Queen of Quant”

Tyrone Ross is the Director of Financial Education at Exponential ETFs. Mr. Ross is a financial consultant, early-stage start-up advisor, entrepreneur, and athlete. He graduated from Seton Hall University, and was also a 2004 Olympic Trials qualifier in track and field in the 400 meters. He was recently recognized by Investment News 40 under 40 (2019), and WealthManagement.com as a top ten advisor set to change the industry in 2019.

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